GDPR Compliance Policy – LiveNow Affiliate Software LTD
Effective Date: 18/6/2025
Jurisdiction: Republic of Cyprus & EU (General Data Protection Regulation – EU 2016/679)
Company: LiveNow Affiliate Software LTD ("LN")
1. Purpose
This GDPR Compliance Policy outlines how LN ensures lawful, fair, and transparent processing of personal data across all LN software and services, including the Lifestyle App, Affiliate Backoffice, Business Manager, and all related subscription platforms.
2. Data Controller & Contact
LiveNow Affiliate Software LTD is the Data Controller.
Address: Igoumenou Gerasimou 12, 2863 Kampos, Nicosia, Cyprus
Email: [email protected]
Phone: +357 7008 8044
LN currently does not appoint a Data Protection Officer (DPO), but follows strict GDPR protocols and may assign one in the future.
3. Scope
This policy applies to: - Lifestyle Members (LM), including BLM and PLM - Merchants and Third-Party Merchants - Affiliates (Standard, PRO, Agency, Influencer) - Employees and Admin users - Visitors and users interacting with LN digital platforms
4. Lawful Bases for Processing
LN processes personal data under: - Art. 6(1)(a) Consent - Art. 6(1)(b) Contractual Necessity - Art. 6(1)(c) Legal Obligation - Art. 6(1)(f) Legitimate Interests
Consent is collected explicitly during registration and feature access, including for marketing communications.
5. Data Minimization & Purpose Limitation
Only essential data is collected and processed for specified, legitimate purposes. LN prohibits the reuse or export of user data outside its ecosystem by merchants or affiliates.
6. Transparency & Information Access
Users can access detailed privacy terms via in-app links, LN websites, and onboarding steps. Key points are communicated in plain language, and data policies are accessible 24/7.
7. Rights of Data Subjects
All users have the right to: - Access personal data - Rectify inaccurate data - Request deletion - Restrict or object to processing - Withdraw consent - Data portability
LN provides support via live chat or email within 24 hours. Identity verification is required before executing any right.
8. Data Retention Policy
User and merchant data is retained for up to: - 365 days post-deactivation (for transactional reasons) - 730 days total, with the second year for legal and compliance purposes - Permanent deletion after expiry of retention periods
9. Technical & Organizational Security Measures
LN enforces: - End-to-end HTTPS encryption - Microsoft Azure secure infrastructure (EU-based) - Regular access auditing and permission controls - Subprocessor vetting and NDA compliance
10. Subprocessors
LN may share data with GDPR-compliant subprocessors: - Microsoft Azure - Stripe - Viva Wallet - Zapier - Typeform - Google - Meta - Microsoft
All subprocessors are bound by EU-standard contractual clauses (SCCs) or equivalent safeguards.
11. Data Protection Impact Assessments (DPIA)
LN performs DPIAs when introducing new technologies or processing operations likely to result in high risk. Examples include affiliate commission tracking, QR code validation, or payment integrations.
12. Breach Notification
In the event of a data breach, LN will notify the Cypriot supervisory authority within 72 hours and inform affected users without undue delay, where applicable.
13. Updates
This GDPR Policy will be reviewed annually or upon material change. Users will be notified via the platform and/or email where relevant.
Supervisory Authority Contact:
Office of the Commissioner for Personal Data Protection
1 Iasonos Str., 1082 Nicosia, Cyprus
Email: [email protected]
Website: www.dataprotection.gov.cy